Comparison
The Slack alternative for teams that work with customers
Slack was built for internal chat. WorkSpace adds CRM, tasks and customer channels (Telegram, WhatsApp, Instagram, email) — without switching apps.
Free — $0 up to 3 people · One-day data migration
What's inside
WorkSpace vs Slack — feature by feature
Slack is a messenger for your team. WorkSpace is a workspace for your team and your customers.
| Capability | WorkSpace | Slack |
|---|---|---|
| Multi-channel customer chat | Internal + customer: Telegram, WhatsApp, Instagram, email | Internal team chat only |
| CRM with pipelines | Pipelines, deals, unified customer history | Not built-in, needs an external CRM |
| Tasks and projects | Tasks, Kanban, calendar, AI assignee suggestions | Not built-in, needs Asana / Trello / Linear |
| AI assistant | Claude / OpenAI / YandexGPT — multi-provider | Slack AI as a paid add-on |
| Integrations | Integration store, switch on what you need | Rich App Directory, but everything is external |
| Free tier | Free up to 3, no message history limit | 90-day history cap, integration limits |
| Cost for a team of 5 | $0 on Free | From $7.25 / seat · month |
Why people switch
Three reasons to move from Slack to WorkSpace
- 01
Customers aren't on Slack
Customers write on WhatsApp, Telegram and email. WorkSpace unifies these channels — your team replies from one window.
- 02
Customer history stays intact
Chat, deal and task are linked at the product level. Customer history is fully available — and there's no 90-day cap.
- 03
Cheaper as the team grows
Free covers up to 3 people. Paid plans kick in only when you grow. Integrations are separate subscriptions with no commitment.
Migration FAQ
Common questions
Is it hard to move a team off Slack?
No. Internal chat and channels move over in a day. We help you export Slack history and import it into WorkSpace at onboarding.
What happens to our Slack archive?
Slack provides a JSON export through standard tools. On request we import it into WorkSpace — every message is searchable.
How much will we save?
A team of 5: 100% saving (Slack Pro $7.25 × 5 = $36/mo → $0 on WorkSpace Free). A team of 20 with integrations: around 40% saving.
Get access
Tell us about your team — onboard in a day
Fill out the form and we'll get back within the working day: walk you through a tailored demo, help you pick only the integrations you actually need, and migrate your data.
- Reply within 4 business hours
- Demo on your case — no canned scripts
- We'll help you pick only the integrations you need