Comparison
The Slack alternative for teams that work with customers
Slack was built for internal chat. WorkSpace adds CRM, tasks and customer channels (Telegram, WhatsApp, Instagram, email) — without switching apps.
Free — $0 unlimited members · One-day data migration
What's inside
WorkSpace vs Slack — feature by feature
Slack is a messenger for your team. WorkSpace is a workspace for your team and your customers.
| Capability | WorkSpace | Slack |
|---|---|---|
| Multi-channel customer chat | Internal + customer: Telegram, WhatsApp, Instagram, email | Internal team chat only |
| CRM with pipelines | Pipelines, deals, unified customer history | Not built-in, needs an external CRM |
| Tasks and projects | Tasks, Kanban, calendar, AI assignee suggestions | Not built-in, needs Asana / Trello / Linear |
| AI assistant | Claude / OpenAI / ChatGPT — multi-provider | Slack AI as a paid add-on |
| Integrations | Integration store, switch on what you need | Rich App Directory, but everything is external |
| Free tier | Free with unlimited members, 60-day chat history | 90-day history cap, integration limits |
| Cost for a team of 5 | $0 on Free | From $7.25 / seat · month |
Why people switch
Three reasons to move from Slack to WorkSpace
- 01
Customers aren't on Slack
Customers write on WhatsApp, Telegram and email. WorkSpace unifies these channels — your team replies from one window.
- 02
Customer history stays intact
Chat, deal and task are linked at the product level. Customer history is fully available — and there's no 90-day cap.
- 03
Cheaper as the team grows
Free covers unlimited members. Paid plans kick in only when you grow. Integrations are separate subscriptions with no commitment.
Migration FAQ
Common questions
Is it hard to move a team off Slack?
No. Internal chat and channels move over in a day. We help you export Slack history and import it into WorkSpace at onboarding.
What happens to our Slack archive?
Slack provides a JSON export through standard tools. On request we import it into WorkSpace — every message is searchable.
How much will we save?
A team of 5: 100% saving (Slack Pro $7.25 × 5 = $36/mo → $0 on WorkSpace Free). A team of 20 with integrations: around 40% saving.
Get access
Tell us about your team — onboard in a day
Fill out the form and we'll get back within the working day: walk you through a tailored demo, help you pick only the integrations you actually need, and migrate your data.
- Reply within 4 business hours
- Demo on your case — no canned scripts
- We'll help you pick only the integrations you need