Integrations
Connect your channels and services in minutes
Every integration is set up right inside WorkSpace — under Admin -> Integrations or from the extensions store. No developer, no code.
How it works
Customer channels and external services connect in one place — the Integrations section inside your workspace. Telegram, Email and Google Calendar are free and available right away. WhatsApp and AI are paid integrations, added by subscription when you need them.
Telegram
Incoming Telegram messages land in the shared WorkSpace inbox, replies go back to Telegram. Runs on long-polling — no public webhook needed.
Open integration pageSetup
- 1
In Telegram, open @BotFather and create a bot with /newbot — you will get a token.
- 2
In WorkSpace, open Admin -> Integrations -> Telegram and paste the bot token.
- 3
Done — client conversations appear in your workspace chats.
WhatsApp Business
Full client chat over WhatsApp via Green API: QR login, message history, audio, images and documents.
Open integration pageSetup
- 1
Sign up at Green API and create an instance — you will get an Instance ID and API token.
- 2
In WorkSpace, open Store -> WhatsApp Business and paste the Instance ID and token.
- 3
Scan the QR code with your phone — the channel is connected, messages flow into the shared inbox.
Email channel
Client emails turn into chats: messages from one address group into one conversation, the subject shows as meta on each message.
Open integration pageSetup
- 1
Prepare a work mailbox — SMTP/IMAP access or an inbound webhook (Mailgun, Postmark).
- 2
In WorkSpace, open Admin -> Integrations -> Email and enter the mailbox details.
- 3
Emails arrive in the inbox as chats; signature and auto-reply are configured there too.
Google Calendar
Tasks with a due date automatically show up as events in your Google Calendar. Move the date and the event updates, delete the task and the event is removed.
Open integration pageSetup
- 1
In WorkSpace, open Admin -> Integrations -> Google Calendar and click Connect with Google.
- 2
Sign in to your Google account and grant calendar access.
- 3
Tasks with deadlines sync automatically; the Sync now button catches up existing ones.
AI assistant
Multi-provider AI: Claude, OpenAI or YandexGPT. Helps your operator reply to clients and draws on a knowledge base about your company.
Open integration pageSetup
- 1
Pick a provider (Anthropic Claude, OpenAI or YandexGPT) and get an API key from them.
- 2
In WorkSpace, open Admin -> Integrations -> AI and paste the key.
- 3
Fill in the company knowledge base — and the AI starts suggesting replies right in the chats.
Ready to connect your channels?
Create a free Basic workspace — Telegram, Email and Google Calendar are available right away. Add WhatsApp and AI when you need them.
Get access
Tell us about your team — onboard in a day
Fill out the form and we'll get back within the working day: walk you through a tailored demo, help you pick only the integrations you actually need, and migrate your data.
- Reply within 4 business hours
- Demo on your case — no canned scripts
- We'll help you pick only the integrations you need