WorkSpace by PROlab
ЛStandard+

App store

A loyalty programme instead of a third-party service

Cashback in points, tiers, birthday gifts, referrals and gift certificates. Customers and purchases stay in your own database, not in someone else’s dashboard.

For businesses that live on repeat purchases: coffee shops, salons, shops, bakeries. Migration from UDS is a file import.

Screenshot: customer card — balance, tier, points history
Screenshot: customer card — balance, tier, points history

What it does

Cashback and tiers

A flat percentage or status tiers by lifetime spend: the more a customer buys, the higher their cashback.

Pay with points

Part of the bill is covered by points — at the register, in the storefront and in the customer app; you set the cap.

Gifts that bring people back

Welcome points, a birthday gift (optionally a few days early, so they can order in time) and expiry so points keep working.

Refer a friend

Every customer has a permanent code: when the invited friend buys for the first time, both get points. Fraud is filtered out.

Who your regulars are

RFM segments (VIP, active, cooling down, dormant), revenue and LTV summary, birthdays this week — and a campaign to that segment in one click.

Screenshot: programme summary — revenue, average bill, customer segments
Screenshot: programme summary — revenue, average bill, customer segments

How to set up

  1. 1

    Install Loyalty and set the cashback — flat or by tiers.

  2. 2

    Choose how the cashier confirms an operation: a WhatsApp code by phone number or a code from the customer app.

  3. 3

    Earn points at the register or automatically from online orders — history builds itself.

Other apps