Integration
AI assistant
Multi-provider AI: Claude or OpenAI. Helps your operator reply to clients and draws on a knowledge base about your company.
What you get
The AI suggests replies to the operator right in the client chat.
Draws on a knowledge base about your company and products.
Choose a provider: Claude or OpenAI.
Setup
How to connect AI assistant
- 1
Pick a provider (Anthropic Claude or OpenAI) and get an API key from them.
- 2
In WorkSpace, open Admin -> Integrations -> AI and paste the key.
- 3
Fill in the company knowledge base — and the AI starts suggesting replies right in the chats.
Frequently asked
Which AI providers can I connect?+
Claude (Anthropic), OpenAI — your choice, using your own API key.
Where does the AI get information about the company?+
From the knowledge base you fill in the settings — the AI relies on it when suggesting replies.
How much does the AI assistant cost?+
It is a paid integration by subscription. Payment to the AI provider is separate — at their rates for your key.
Ready to connect your channels?
Create a Free workspace — Telegram, Email and Google Calendar are available right away. Add WhatsApp and AI when you need them.
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