Integration
WhatsApp Business
Full client chat over WhatsApp via Green API: QR login, message history, audio, images and documents.
What you get
WhatsApp client conversations in one window with the other channels.
History, audio, photos and documents are kept in the client card.
Connected via Green API — fast, no official WhatsApp Business API.
Setup
How to connect WhatsApp Business
- 1
Sign up at Green API and create an instance — you will get an Instance ID and API token.
- 2
In WorkSpace, open Store -> WhatsApp Business and paste the Instance ID and token.
- 3
Scan the QR code with your phone — the channel is connected, messages flow into the shared inbox.
Frequently asked
Do I need the official WhatsApp Business API?+
No. The connection runs through Green API — faster and without lengthy moderation from Meta.
Will the message history be kept?+
Yes. Conversation history and attachments are pulled in and stored in the client card.
How much does the WhatsApp integration cost?+
It is a paid integration by subscription. The price depends on volume — we fix it when you connect.
Other integrations
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