Integration
WhatsApp Business
A full customer chat in WhatsApp via Green API: QR login, conversation history, voice notes, images and documents. Need Meta’s official channel? It is there too: WhatsApp Business API for a 500 KGS/mo slot.
What you get
WhatsApp client conversations in one window with the other channels.
History, audio, photos and documents are kept in the client card.
Connected via Green API — fast, no official WhatsApp Business API.
Setup
How to connect WhatsApp Business
- 1
Sign up at Green API and create an instance — you will get an Instance ID and API token.
- 2
In WorkSpace, open Store -> WhatsApp Business and paste the Instance ID and token.
- 3
Scan the QR code with your phone — the channel is connected, messages flow into the shared inbox.
Frequently asked
Do I need the official WhatsApp Business API?+
No. The connection runs through Green API — faster and without lengthy moderation from Meta.
Will the message history be kept?+
Yes. Conversation history and attachments are pulled in and stored in the client card.
How much does the WhatsApp integration cost?+
It is a paid integration by subscription. The price depends on volume — we fix it when you connect.
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