Integration
Telegram
Incoming Telegram messages land in the shared WorkSpace inbox, replies go back to Telegram. Runs on long-polling — no public webhook needed.
What you get
Client messages from Telegram land in the team's shared inbox.
Replies go back to Telegram — the client stays in their usual chat.
Free on every plan, works without a public server.
Setup
How to connect Telegram
- 1
In Telegram, open @BotFather and create a bot with /newbot — you will get a token.
- 2
In WorkSpace, open Admin -> Integrations -> Telegram and paste the bot token.
- 3
Done — client conversations appear in your workspace chats.
Frequently asked
Do I need my own server for the Telegram bot?+
No. The bot runs on long-polling — WorkSpace polls Telegram itself, no public webhook or separate server is needed.
How much does the Telegram integration cost?+
Free on every plan — there is no separate charge for the Telegram channel.
Can I connect several bots?+
Yes. Each bot becomes a separate channel in the team's shared inbox.
Ready to connect your channels?
Create a Free workspace — Telegram, Email and Google Calendar are available right away. Add WhatsApp and AI when you need them.
Get access
Tell us about your team — onboard in a day
Fill out the form and we'll get back within the working day: walk you through a tailored demo, help you pick only the integrations you actually need, and migrate your data.
- Reply within 4 business hours
- Demo on your case — no canned scripts
- We'll help you pick only the integrations you need