The core
Every customer conversation in one window
Telegram, WhatsApp (incl. the official Cloud API), Instagram Direct and email in one dialog feed. AI makes sure nobody is left unanswered, voice messages are transcribed to text.
For sales and support teams whose customers write in messengers. The whole team works in shared dialogs and sees who replied — a person or AI.
What it does
All channels in one window
Telegram bots, WhatsApp, Instagram Direct and email (IMAP/SMTP): one dialog list, channel badges, server-side search across all chats.
AI watches unanswered chats
The observer surfaces dialogs where a customer is waiting and drafts a reply. The “AI reply” button puts a ready draft right into the composer.
Contacts create themselves
An incoming message is automatically linked to a contact: conversation history, deals and team notes in one card.
Media and voice messages
Photos, files, voice messages with transcription. Paste screenshots from the clipboard, drag and drop files.
The team works together
Internal customer notes (invisible to the customer), a “call the team” thread, muted chats for groups and broadcasts.
How to start
- 1
Create a workspace — the module is already installed.
- 2
Connect channels: a Telegram bot in a minute, WhatsApp via QR code, Instagram via the official Meta login.
- 3
Reply from one window and gradually hand routine over to AI: drafts, the observer, the autopilot from the store.
The rest of the core