The core
Every customer conversation in one window
Telegram, WhatsApp (including Meta’s official Business API), Instagram Direct, email and a live chat on your website — in a single conversation feed. AI makes sure nobody is left without an answer, voice messages are transcribed.
For sales and support teams whose customers write in messengers. The whole team works in shared dialogs and sees who replied — a person or AI.
What it does
Every channel in one window
Telegram bots, WhatsApp (official Business API and Green API), Instagram Direct, email (IMAP/SMTP) and the chat on your website: one conversation list, channel badges, server-side search across all chats.
AI watches unanswered chats
The observer surfaces dialogs where a customer is waiting and drafts a reply. The “AI reply” button puts a ready draft right into the composer.
Contacts create themselves
An incoming message is automatically linked to a contact: conversation history, deals and team notes in one card.
Media and voice messages
Photos, files, voice messages with transcription. Paste screenshots from the clipboard, drag and drop files.
The team works together
Internal customer notes (invisible to the customer), a “call the team” thread, muted chats for groups and broadcasts.
How to start
- 1
Create a workspace — the module is already installed.
- 2
Connect channels: a Telegram bot in a minute, WhatsApp via QR code, Instagram via the official Meta login.
- 3
Reply from one window and gradually hand routine over to AI: drafts, the observer, the autopilot from the store.
The rest of the core